Viewing Your Tickets

The Viewing Your Tickets feature allows attendees to access and manage their event tickets through the TicketSpot Attendee Portal. From the dashboard, users can view ticket details, download ticket PDFs, cancel or transfer a ticket, and contact the organizer directly for assistance. All upcoming and past events are displayed in one centralized view, making it easy to manage bookings and event access efficiently.

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Prerequisites

Before accessing your tickets, ensure the following:

• You have purchased tickets using your valid email address.
• You have access to that email inbox to receive login codes or confirmation links.

Accessing Your Tickets

There are two ways to access your tickets:

From Confirmation Email

1. Open the ticket confirmation email sent to your registered email address.
2. Click on the View Tickets.
3. You’ll be redirected to the Attendee Dashboard, where all your event tickets are displayed.

From Event Website

1. Log in to your TicketSpot account. In the top navigation bar, click My Tickets.
2. You’ll see all your events listed. Find the event you want and click View Ticket to open its details.

Upcoming Events

The Upcoming Events section lists all events associated with your TicketSpot account. Each event card includes key details and a quick action button to view ticket information.

Ref.	Field	Description
1.	Event Name	Displays the event title, allowing you to identify the event easily.
2.	Date and Time	Shows the scheduled date and start time of the event. This helps confirm when the event will take place.
3.	Status	Indicates the current event participation status, such as Attending, Upcoming, or Cancelled.
4.	View Tickets	Opens the Event Details panel for that event, where you can see your ticket order information and available actions.

Viewing Event Details

When you click View Tickets on an event card, the Event Details panel appears on the right side of the screen. It displays complete order information and available ticket actions.

Ref.	Field	Description
1.	Event Name	Displays the full event title to confirm which event the tickets belong to.
2.	Date and Time	Shows the exact date and start time of the event.
3.	Order ID	A unique identifier assigned to your ticket purchase. Use this for tracking or contacting support.
4.	Status	Indicates the current ticket order status, such as Successful, Pending, or Cancelled.
5.	Purchase Date	Displays when the ticket order was completed.
6.	Tickets Purchased	Shows the total number of tickets included in the order.
7.	Total	Displays the total amount paid, including any fees or taxes.
8.	Refunds	Shows refund details if any part of the purchase was refunded.
9.	View QR Code	Opens the digital QR code for check-in at the event entrance.
10.	View Receipt	Displays the full purchase summary, including payment and transaction details.