> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ticketspotapp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing and Plans

The **Billing** section helps you manage your current subscription plan, explore available upgrades, and monitor your event-related usage. You can easily switch between plans, view ticket limits, and access premium features as your event needs grow.

Let’s get started 🚀

## Navigation

Log in to your **Ticket Spot** account and click on **Billing** from the top navigation bar.

<img src="https://mintcdn.com/ticketspot/ywugU04wYjV_bg5R/assets/account/billing-and-plans/click-billing.png?fit=max&auto=format&n=ywugU04wYjV_bg5R&q=85&s=b3fa302954dda8edb53fac89ba39a90a" alt="click-billing" width="1231" height="663" data-path="assets/account/billing-and-plans/click-billing.png" />

You’ll be redirected to the **Choose Your Plan** page — this is your billing dashboard, where you can view your current plan and all available upgrades.

<img src="https://mintcdn.com/ticketspot/ywugU04wYjV_bg5R/assets/account/billing-and-plans/choose-your-plan.png?fit=max&auto=format&n=ywugU04wYjV_bg5R&q=85&s=94d7d86f3fcb195dafe7b799305317c5" alt="choose-your-plan" width="1222" height="804" data-path="assets/account/billing-and-plans/choose-your-plan.png" />

## Understanding Billing Dashboard

### 1. Current Plan

At the top of the page, you’ll see your current plan details inside a green box.\
It includes:

* Your current plan name (e.g., **Free Plan**)
* A short description of your plan’s benefits
* A button labeled **Explore Plans**, which takes you to view all available upgrades

<img src="https://mintcdn.com/ticketspot/ywugU04wYjV_bg5R/assets/account/billing-and-plans/billing-dashboard.png?fit=max&auto=format&n=ywugU04wYjV_bg5R&q=85&s=9433ca354b32d63a7b709543b35a3c1f" alt="billing-dashboard" width="1222" height="804" data-path="assets/account/billing-and-plans/billing-dashboard.png" />

> **Example:** You’re on the Free Plan. Upgrade to unlock powerful features like unlimited events, advanced analytics, email automation, and custom branding.

### 2. Available Subscription Plans

You will see four plans displayed:

* Free
* Professional
* Business
* Enterprise

Each plan lists its features, ticket and email limits, and pricing.

You can toggle between **Monthly** and **Yearly** billing options using the switch at the top.

<img src="https://mintcdn.com/ticketspot/ywugU04wYjV_bg5R/assets/account/billing-and-plans/toggle-month-year.gif?s=c37ab3b22d6f4901fc670392d7296b94" alt="toggle-month-year" width="1920" height="856" data-path="assets/account/billing-and-plans/toggle-month-year.gif" />

| Plan             | Price (Monthly)        | Ticket Limit                           | Email Limit            | Key Features                                                                            |
| ---------------- | ---------------------- | -------------------------------------- | ---------------------- | --------------------------------------------------------------------------------------- |
| **Free**         | \$0 (Free Forever)     | Up to 20 tickets/month                 | N/A                    | Limited calendar customization, up to 5 events, free ticket type, 3rd party integration |
| **Professional** | \$9.99/month           | Up to 50 tickets/month                 | Up to 100 emails/month | Unlimited events, mobile scan app, full calendar customization                          |
| **Business**     | \$29.99/month          | Up to 300 tickets/month                | Up to 600 emails/month | Waitlist feature, user-created events, custom-hosted page                               |
| **Enterprise**   | Starting at \$49/month | Up to 600 tickets/month (configurable) | Unlimited emails       | Custom domain, no branding, advanced customization                                      |

## Upgrading a Plan

**Step 1:** Click on the **Select Plan** under your desired subscription.

<img src="https://mintcdn.com/ticketspot/ywugU04wYjV_bg5R/assets/account/billing-and-plans/click-select-plan.png?fit=max&auto=format&n=ywugU04wYjV_bg5R&q=85&s=a6e5fbdb329326d70e54b6f8bfc86f2a" alt="click-select-plan" width="1073" height="747" data-path="assets/account/billing-and-plans/click-select-plan.png" />

**Step 2:** A **payment window** will open. Enter your billing details and click on the **Subscribe** button to confirm your purchase.

<img src="https://mintcdn.com/ticketspot/ywugU04wYjV_bg5R/assets/account/billing-and-plans/subscribe-payment-win.png?fit=max&auto=format&n=ywugU04wYjV_bg5R&q=85&s=ae4c6acaa32ca1ece193dd13030816a9" alt="subscribe-payment-win" width="1334" height="825" data-path="assets/account/billing-and-plans/subscribe-payment-win.png" />

Once the payment is **successful**, your new plan will be **activated immediately** and displayed as your **current plan** on the Billing dashboard.

### Enterprise Plan Customization

If you’re selecting the **Enterprise** plan:

* Use the **Select Ticket Volume** dropdown to choose your monthly ticket capacity (e.g., 600, 1000, or more).
* Pricing will automatically update based on the number of tickets you select.

<img src="https://mintcdn.com/ticketspot/ywugU04wYjV_bg5R/assets/account/billing-and-plans/enterprise-ticket-volume.gif?s=11feb11f759780d381cf82f2be3dcd9b" alt="enterprise-ticket-volume" width="1920" height="856" data-path="assets/account/billing-and-plans/enterprise-ticket-volume.gif" />

## Compare Plans and Features

Use this table to compare features available in each plan and choose the one that fits your event needs.

| Feature Category                     | Free                | Professional | Business  | Enterprise    |
| ------------------------------------ | ------------------- | ------------ | --------- | ------------- |
| **Event Customization**              | Basic only          | ✓            | ✓         | ✓             |
| **Add Event Category**               | ✗                   | ✓            | ✓         | ✓             |
| **Desktop & Mobile Layouts**         | ✗                   | ✓            | ✓         | ✓             |
| **AI Quick Start**                   | ✗                   | ✓            | ✓         | ✓             |
| **User Create Event**                | ✗                   | ✗            | ✓         | ✓             |
| **Event Types**                      | RSVP only           | ✓            | ✓         | ✓             |
| **Online / On-site / Hybrid Events** | ✗                   | ✓            | ✓         | ✓             |
| **Private Events**                   | ✗                   | ✗            | ✓         | ✓             |
| **Ticket Management**                | Up to 20 tickets    | Up to 50     | Up to 300 | Custom (600+) |
| **Add Descriptions & Images**        | ✓                   | ✓            | ✓         | ✓             |
| **Set Limits, Status & Sale Dates**  | ✗                   | ✓            | ✓         | ✓             |
| **Add Booking Fee**                  | ✗                   | ✓            | ✓         | ✓             |
| **Waitlist Feature**                 | ✗                   | ✗            | ✓         | ✓             |
| **Ticket Types**                     | Free Ticket Only    | ✓            | ✓         | ✓             |
| **Paid / Time Slot / Pass Tickets**  | ✗                   | ✓            | ✓         | ✓             |
| **Pay-What-You-Want Tickets**        | ✗                   | ✗            | ✓         | ✓             |
| **Branding & White Label**           | TicketSpot Branding | ✓ (partial)  | ✓         | ✓             |
| **Remove TicketSpot Branding**       | ✗                   | ✗            | ✓         | ✓             |
| **Custom Brand Colors**              | ✗                   | ✓            | ✓         | ✓             |
| **Custom Domain**                    | ✗                   | ✗            | ✗         | ✓             |
| **Analytics Dashboard**              | ✗                   | ✓            | ✓         | ✓             |
| **Check-in & Sales Analytics**       | ✗                   | ✓            | ✓         | ✓             |
| **Abandoned Cart Analytics**         | ✗                   | ✗            | ✓         | ✓             |
| **Integrations**                     | Limited             | ✓            | ✓         | ✓             |
| **Zoom / Google Calendar**           | ✗                   | ✓            | ✓         | ✓             |
| **Mailchimp / Zapier**               | ✗                   | ✗            | ✓         | ✓             |
| **Registration Forms (RSVPs)**       | ✗                   | ✗            | ✓         | ✓             |
| **Custom Form Fields & Questions**   | ✗                   | ✗            | ✓         | ✓             |
| **Attendee Communication**           | ✗                   | Up to 100    | Up to 600 | Unlimited     |
| **Auto Emails & CSV Exports**        | ✗                   | ✓            | ✓         | ✓             |
| **Discount Codes**                   | ✗                   | ✓            | ✓         | ✓             |
| **Apply Promo Codes**                | ✗                   | ✓            | ✓         | ✓             |
| **Volume Discounts**                 | ✗                   | ✗            | ✓         | ✓             |
| **Support**                          | 24/7 Email Support  | ✓            | ✓         | ✓             |
| **Learning Spot Access**             | ✓                   | ✓            | ✓         | ✓             |
| **Private VIP Support**              | ✗                   | ✗            | ✓         | ✓             |

***

> **Tip:** Each **checkmark (✓)** shows the plan that includes the feature.\
> If your current plan doesn’t include a feature you need, you can upgrade anytime from the **Billing** page.